Terms of Service

TERMS OF SERVICE — MYTENANTLIFE

Last Updated: 30/09/2025

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1. Acceptance of Terms

By accessing or using MyTenantLife (“the Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use the Platform.

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2. Eligibility

• The Platform is open to users of all ages.
• Users under 13 may only use the Platform with verifiable parental consent (as required by COPPA).
• If you are under 18, you confirm that you have permission from a parent or legal guardian.
• Parents/guardians are fully responsible for the activity of minors.

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3. User Accounts

• You must provide accurate information during registration.
• You are responsible for maintaining the confidentiality of your account.
• We reserve the right to suspend or terminate accounts for violations of these Terms.

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4. User Content (Reviews, Media, Messages)

Users may post content, including reviews, ratings, photos, and comments (“User Content”).

By posting User Content, you agree:

• You own or have permission to share it.
• It must not be illegal, defamatory, harassing, discriminatory, threatening, or harmful.
• You grant MyTenantLife a worldwide, royalty-free license to use, display, and distribute your content for platform functionality.

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5. Review & Rating Disclaimer

• All reviews and ratings are user-generated opinions.
• MyTenantLife does not verify or guarantee accuracy of reviews or comments.
• Under Section 230 of the U.S. Communications Decency Act, MyTenantLife is not legally responsible for content posted by users.
• We may remove content at our sole discretion but are not obligated to monitor or enforce disputes.

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6. Prohibited Conduct

You agree not to:

• Impersonate others or misrepresent your identity.
• Post misleading, false, or harmful information.
• Harass, threaten, or bully others.
• Upload viruses, spam, or malicious software.
• Attempt to hack, disrupt, or reverse-engineer the Platform.

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7. Intellectual Property

All platform content (excluding User Content) is owned by MyTenantLife and protected by intellectual property laws. You may not copy, distribute, or exploit platform content without permission.

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8. Termination

We may suspend or terminate your account at any time for violations of these Terms or to protect platform integrity.

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9. No Warranties

The Platform is provided “as is” and “as available.”

We do not guarantee:

• Accuracy of information
• Reliability of other users
• Uninterrupted or error-free service

You use the Platform at your own risk.

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10. Limitation of Liability

To the fullest extent permitted by law:

• MyTenantLife is not liable for any indirect, incidental, or consequential damages arising from platform use.
• Your sole remedy for dissatisfaction is to stop using the Platform.

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11. Governing Law & Dispute Resolution

These Terms are governed by the laws of Delaware, USA.

Any disputes shall be resolved through binding arbitration in Delaware, unless otherwise required by law.

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12. Changes to Terms

We may update these Terms at any time. Continued use of the Platform signifies acceptance of updated Terms.

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13. Contact Information

For legal or support inquiries:

Email: mytenantslife@gmail.com

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By using MyTenantLife, you confirm that you have read, understood, and agreed to these Terms of Service.

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Privacy Policy

PRIVACY POLICY — MYTENANTLIFE

Last Updated: 30/09/2025

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1. Introduction

This Privacy Policy explains how MyTenantLife (“we”, “us”, or “our”) collects, uses, and protects your information when you use our platform (“the Platform”). By using MyTenantLife, you agree to the practices described in this policy.

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2. Information We Collect

We may collect the following types of information:

• Account Information: Email address, username, profile details.
• User Content: Reviews, ratings, photos, comments, and other media you upload.
• Usage Data: IP address, browser type, device information, and activity logs.
• Communications: Messages or inquiries you send to us.

We do not collect or store any financial or payment data.

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3. How We Use Your Information

We use collected information to:

• Operate and improve the Platform
• Display public content such as reviews and media
• Enforce platform safety and compliance
• Communicate updates or respond to support requests

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4. Legal Basis for Processing (GDPR Compliance)

If you are located in the EU/EEA, we process your data based on:

• Consent
• Contractual necessity (providing the service)
• Legitimate interest (fraud prevention, safety, analytics)

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5. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze traffic. You can disable cookies in your browser settings, but certain features may not function correctly.

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6. Sharing of Information

We do not sell personal data.

We may share data only:

• With service providers (e.g., hosting platforms) under confidentiality agreements
• To comply with legal obligations
• To protect platform safety and integrity

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7. Public Content Visibility

User-generated content such as reviews, comments, and uploaded media may be publicly visible to others. Once shared, we cannot control redistribution by third parties.

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8. Children’s Privacy (COPPA Compliance)

• Users under 13 require verifiable parental consent to use the Platform.
• Parents may request review or deletion of their child’s data by contacting us.

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9. Data Retention

We retain data as long as necessary to provide services. You may request deletion of your account and data at any time by emailing us.

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10. Your Rights (GDPR / CCPA)

Depending on your location, you may have the right to:

• Access your data
• Correct or update information
• Request deletion (“Right to be Forgotten”)
• Object to processing
• Request a copy (data portability)

To exercise rights, contact: mytenantslife@gmail.com

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11. Security

We use reasonable technical and administrative safeguards to protect personal information. However, no system is completely secure.

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12. International Data Transfers

Your data may be stored or processed in the United States or other countries. By using the Platform, you consent to such transfers.

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13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform signifies acceptance of the updated policy.

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14. Contact Information

For privacy concerns or data requests:

Email: mytenantslife@gmail.com

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By using MyTenantLife, you acknowledge that you have read and agree to this Privacy Policy.

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